Support

What's included in the purchase?

A one-time payment unlocks every feature: grammar, K-Pop, K-Drama, TOPIK mock tests, dictionary, and FSRS flashcards. No subscriptions.

Does my progress sync across devices?

Yes. KoreanSense uses iCloud to sync flashcards, bookmarks, notes, and study progress across your iPhone, iPad, and Apple Watch. Make sure iCloud is enabled in Settings → your Apple ID → iCloud → KoreanSense.

How do I restore my purchase on a new device?

Sign in with the same Apple ID, download KoreanSense, and tap "Restore Purchase" in the app's settings. Your purchase is tied to your Apple ID, not the device.

How do I request a refund?

Refunds are handled directly by Apple. Open the App Store, tap your profile picture, go to Purchase History, find KoreanSense, and tap "Report a Problem." Apple typically processes refunds within a few days.

I found a bug or the app crashed.

Email us at koreansenseio@gmail.com with your device model, iOS version, and a short description of what you were doing when it happened.

I have a feature request.

We read every email. If there's a feature or topic you'd like to see, send it our way. Many features in the app came directly from user requests.

Will there be an Android version?

KoreanSense is built natively for iOS to take advantage of Live Activities, Apple Watch, Dynamic Island, and the rest of the Apple ecosystem. No Android version is planned.

Still need help?

Email us at koreansenseio@gmail.com. We usually reply within 48 hours.